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Rules for the students
÷ It is necessary that you tell your host family and shared flat at least 2 days before arrival the approximate arrival time. If the student does not communicate the arrival time and due to this cause he does not find the owner , there will not be refunds if the student takes a room in a hotel, hostal or other accommodation.
÷ On arrival you will receive the keys, so you will be able to enter and leave the house whenever you want.
÷ We kindly ask you to be discrete when entering and leaving the house. If you stay away for the night, please tell your host family so they do not worry about you. In case of shared flats it is not compulsory to do that.
÷ In case that you booked halfboard, this consists in breakfast and dinner. If you should not be able to take the dinner for any reasons, please tell the host family in advance, so they don´t have any unnecessary work. In case of accommodation with a family, it is forbidden to use the kitchen.
÷ You are not allowed to bring friends to the flat unless you get the explicit permission of the familiy. Anyway, visitors have to leave before 21h.
÷ The student is responsible for the cleaning of his room.
÷ It is not allowed to make phone calls, only to receive them.
÷ The student has the right to have a shower once a day and to wash his clothes once a week (ironing will be done by the student himself). If it is necessary the student can handwash his clothes anytime he wants to.
÷ Any change of the dates or the meals that the student wants to make, must be communicated to the secretary of the school first. The school will communicate the changes to the family.
÷ If there will be any problem with the housing, please communicate to the secretary of the school immediately which will communicate the problem to the accommodation department so we will find a solution quickly.
÷ If you do not use one of the services booked, due to a reason that is not connected with the school, you will not get any refunds.
The total payment of the accommodation booked has to be made during the first week at the latest.
In case of cancellation by the student, he has to pay the housing for one week.
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